Privacy Policy

Effective Date: December 15, 2024

Tatak Mo (“we,” “us,” or “our”) operates the website tatakmo.com and provides online presence management and IT services for the health and wellness industry. We are committed to protecting your personal data and your privacy rights. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website or use our services.

By using tatakmo.com, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Data Controller

  • Business Name: Tatak Mo
  • Address: C2103 Pablo Drive, Canelar, Zamboanga City, Philippines
  • Email: joseph@tatakmo.com

For any questions about this Privacy Policy or to exercise your rights, please contact us using the information above.

2. Information We Collect

We collect the following types of personal data:

2.1 Information You Provide to Us:

  • Contact Information: Name, email address, phone number, business details, and physical address.

  • Billing Information: Payment details (e.g., credit card number), billing address, and other financial information required for processing payments.

  • Service Information: Details about your health and wellness business, preferences, and goals that you share when using our services.

2.2 Automatically Collected Information:

When you visit our website, we collect certain information automatically:

  • Technical Data: IP address, browser type, operating system, and device type.
  • Usage Data: Pages visited, time spent on the site, links clicked, and other interaction data.

2.3 Cookies and Tracking Technologies:

We use cookies and similar technologies to improve website performance and analyze user behavior. For more details, see our Cookie Policy.

3. How We Use Your Information

We use your data for the following purposes:

  • To Provide Services: To deliver online presence management and IT solutions tailored to your business needs.
  • To Improve Our Website and Services: Analyzing usage patterns to enhance functionality and user experience.
  • To Communicate with You: Responding to inquiries, providing updates, and offering customer support.
  • To Process Payments: Handling transactions securely and maintaining financial records.
  • To Market and Promote Services: Sending newsletters, promotional materials, and service updates (with your consent).
  • To Comply with Legal Obligations: Adhering to tax, legal, and regulatory requirements.

4. Legal Basis for Processing (GDPR Compliance)

We process your data based on the following legal grounds:

  • Performance of a Contract: To fulfill the services you request.
  • Legitimate Interests: For marketing, improving services, and ensuring website functionality.
  • Consent: When you subscribe to newsletters or agree to cookies.
  • Legal Obligations: To comply with applicable laws and regulations.

5. Sharing Your Information

We do not sell your data. We may share it with trusted third parties under the following circumstances:

  • Service Providers: Companies that assist with website hosting, payment processing, marketing, or IT support.
  • Legal Obligations: When required by law or to respond to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

All third parties are required to maintain confidentiality and use your data solely for the purposes we specify.

6. Data Retention

We do not sell your personal data. We may share it with trusted third parties under the following circumstances:

Service Providers: Companies that assist with website hosting, payment processing, marketing, or IT support.

Legal Obligations: When required by law or to respond to legal processes.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

All third parties are required to maintain confidentiality and use your data solely for the purposes we specify.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including:

  • Encryption of sensitive information.
  • Secure data storage systems.
  • Regular monitoring for potential security vulnerabilities.

However, no method of transmission over the internet is entirely secure. While we strive to protect your data, we cannot guarantee absolute security.

8. Your Rights (Under GDPR)

You have the following rights regarding your data:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Request corrections to inaccurate or incomplete data.
  • Erasure: Request deletion of your data (“Right to be Forgotten”).
  • Restriction: Request limited processing of your data.
  • Portability: Receive a copy of your data in a structured, machine-readable format.
  • Objection: Object to the processing of your data for direct marketing or legitimate interests.
  • Withdraw Consent: Withdraw consent at any time for processing based on your consent.

To exercise your rights, contact us at joseph@tatakmo.com. We will respond within one month, as required by GDPR.

9. International Data Transfers

If you are located outside the Philippines, please note that your data may be transferred to and processed in the Philippines, where our servers are located. By using our services, you consent to such transfers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies independently.

11. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website, and we encourage you to review it periodically.

12. Complaints

If you believe we have violated your data protection rights, you have the right to lodge a complaint with your local data protection authority. In the European Union, this is your national GDPR supervisory authority.

If you have any questions about this Privacy Policy or need further assistance, please contact us at:

Email: jopet@tatakmo.com

Address: C2103 Pablo Drive, Canelar, Zamboanga City, Philippines

Last Updated: December 15, 2024

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